The number one financial services company in Dubai since 2006
الشركة الأولى للخدمات المالية في دبي منذ عام 2006

GENERAL OBJECTIVES

Taqdeer Award has been created to recognise and reward excellence in labour relations, strengthening the Emirate of Dubai’s position as home to the most progressive employers in the Middle East world.

Participating companies must provide examples of their best employment practices and comprehensive use of global benchmarks including labour policies, facilities and infrastructure, health and safety, labour security, recruitment and wages, justice and transparency, communication and feedback, creativity and innovation, administration, labour perceptions and key performance indicators

Participating companies are awarded a rating ranging from one to Seven stars, based on the number of points they receive in a rigorous review and evaluation of their entry by an independent judging committee. Although the programme will expand to bring in other industries under its gamut gradually, the programme, in the first year, is open exclusively to Dubai-based companies in the construction sector that employ manual workers.

Winners of 4 and 5-star ratings will receive certificates; be given priority in some government projects and be honoured during a special ceremony. As well as getting the prestigious award, top ratings will give companies a distinct competitive advantage with regard to international opportunities. These incentives will help inspire excellence in labour relations and encourage companies to place the welfare of their workforce as one of the pillars of their business philosophy.

 

Making Dubai the most labour-friendly city in the world.

Positioning the UAE as a leader in employee welfare.

Raising standards and the protection of labour rights.

Strengthening relationships between companies and their workforce.

Recognizing free zone, construction, manufacturing, and service sector companies for their efforts toward staff welfare.

Providing independent feedback to participating companies to improve employee welfare initiatives and practices.

AWARD CATEGORIES

TAQDEER PRIMARY AWARD

All qualifying companies (construction, free zone, manufacturing, and service sectors) in Dubai, regardless of their classification, specialisation, or nationality, can participate. 

No. Stars Achieved Scores Results
1 7 800+ 3 Years
2 6 700 - 799 2 Years
3 5 600 - 699 2 Years
4 4 500 - 599 2 Years
5 3 400 - 499 1 Year
6 2 300 - 399 2 Years
7 1 200 - 299 1 Year
TAQDEER CRITERIA AWARD

In addition to the main Taqdeer Award, the Award committee will select three winners based on the highest scores in each of the three main criteria:

No. Criteria Awards
1 Best Score – Criteria 1:
2 Best Score –
3 Best Score –
TAQDEER PRIMARY AWARD

The Taqdeer Award committee recognises distinguished Engineers, Field Supervisors and Labourers, as nominated by their award-winning companies. Only companies who have achieved three, four or five stars can submit nominations, as per the below:

Stars are awarded as follows:

No. Individual Awards 7 Star 6 Star 5 Star
1 Distinguished Engineer 1 1 -
2 Distinguished Field Supervisor 1 1 -
3 Distinguished Labourer 1 1 3

AWARD CRITERIA

CRITERIA DETAILS
Sub-Criteria 1.1 – Workforce Strategy & Policies

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Workforce Strategy & Planning, HR Policies and Processes, Non-Discrimination & Equal Opportunities, Labor Rights & Code of Ethics, and Assessment & Analysis

  • 1.1.1 Workforce Strategy & Planning
  • 1.1.2 HR Policies & Processes
  • 1.1.3 Non-Discrimination & Equal Opportunities
  • 1.1.4 Labor Rights & Code of Ethics
  • 1.1.5 Assessment & Analysis

Sub-Criteria 1.2 – Corporate Facilities & Resources

Describe your corporate approaches, systems, resources, and practices related to the above sub-criterion by addressing Workplace Facilities & Resources, Housing & Accommodation, Sports & Recreation Facilities, Travel & Transportation, and Partnership & Resources Sharing.

  • 1.2.1 Workplace Facilities & Resources
  • 1.2.2 Housing & Accommodation
  • 1.2.3 Sports & Recreation Facilities
  • 1.2.4 Travel & Transportation
  • 1.2.5 Partnership & Resources Sharing

Sub-Criteria 1.3 - Occupational Health, Safety & Security

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Physical Wellbeing, OHS Policy & Systems, OHS Culture & Awareness Training, OHS Equipment & Tools, and Housing & Workplace Safety & Security.

  • 1.3.1 Physical Wellbeing
  • 1.3.2 OHS Policy & Systems
  • 1.3.3 OHS Culture & Awareness Training
  • 1.3.4 OHS Equipment & Tools
  • 1.3.5 Housing & Workplace Safety & Security

Sub-Criteria 1.4 - Recruitment & Compensation

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Recruitment & Selection, Orientation & Onboarding, Fair Wages, Benefits & Incentives, and Human Trafficking, Visa & Work Permits.

  • 1.4.1 Recruitment & Selection
  • 1.4.2 Orientation & Onboarding
  • 1.4.3 Fair Wages, Benefits & Incentives
  • 1.4.4 Human Trafficking, Visa & Work Permits

Sub-Criteria 1.5 - Training & Career Development

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Upskilling & Competency Development, Career Path & Personal Development Plan, Coaching & Mentoring, Job Security & Retention.

  • 1.5.1 Upskilling & Competency Development
  • 1.5.2 Career Path & Personal Development Plan
  • 1.5.3 Coaching & Mentoring
  • 1.5.4 Job Security & Retention
Sub-Criteria 2.1 - Communication & Transparency

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Communication Strategy & Channels, Transparency & Openness, Freedom of Expression & Feedback, and Performance Review, Recognition & Rewards.

  • 2.1.1 Communication Strategy & Channels
  • 2.1.2 Transparency & Openness
  • 2.1.3 Freedom of Expression & Feedback
  • 2.1.4 Performance Review, Recognition & Rewards

Sub-Criteria 2.2 - Workforce Relations

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Justice and Fair Treatment, Trust & Autonomy, and Complaints & Grievances.

  • 2.2.1 Justice and Fair Treatment
  • 2.2.2 Trust & Autonomy
  • 2.2.3 Complaints & Grievances

Sub-Criteria 2.3 - Engagement, Diversity & Tolerance

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Leadership, Engagement & Motivation, Involvement & Teamwork, and Diversity, Tolerance, and Inclusion.

  • 2.3.1 Leadership, Engagement & Motivation
  • 2.3.2 Involvement & Teamwork
  • 2.3.3 Diversity, Tolerance, and Inclusion

Sub-Criteria 2.4 - Creativity & Innovation

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Innovative Environment & Culture, Creative Suggestions, Creativity & Innovation Recognition & Rewards, and Innovative Systems & Technology Adaptation.

  • 2.4.1 Innovative Environment & Culture
  • 2.4.2 Creative Suggestions
  • 2.4.3 Creativity & Innovation Recognition & Rewards
  • 2.4.4 Innovative Systems & Technology Adaptation

Sub-Criteria 2.5 - Work-Life Harmony & Wellbeing

Describe your corporate approaches, policies, systems, and practices related to the above sub-criterion by addressing Work-Life Balance, Mental & Emotional Wellbeing, and Corporate Social Responsibility & Volunteering.

  • 2.5.1 Work-Life Balance
  • 2.5.2 Mental & Emotional Wellbeing
  • 2.5.3 Corporate Social Responsibility & Volunteering
Sub-Criteria 3.1: Workforce Engagement and Happiness Results (100 points)

Describe how you design, distribute, collect, analyze, and report findings and satisfaction ratings from comprehensive Workforce Engagement and Happiness Surveys, designed based on a meaningful set of performance dimensions, to gain insights into workforce satisfaction, motivation, and overall well-being.

3.1 Overall satisfaction rating for each of the past 3 years
  • 3.1.A Scope & Relevance
  • 3.1.B Reliability
  • 3.1.C Segmentation
    • 3.1.C.1. Segmentation by Job categories:
      • Level 1 Elementary
      • Level 2 Skilled job holders
      • Level 3 Technicians and Associate Professionals
      • Level 4 Experts & Supervisory Satisfaction
    • 3.1.C.2. Segmentation by Taqdeer 15 Key perception elements
    • 3.1.C.3. Segmentation by Location, Branch, departments etc.
    • 3.1.C.4. Segmentation by Demographics
  • 3.1.D Trends
  • 3.1.E Targets
  • 3.1.F Changes and enhancement actions taken based on the workforce feedback

Sub-Criteria 3.2: Corporate Performance Results (200 points)

Describe how you select, implement, and measure a list of the most meaningful indicators to report your corporate performance, achievement, and the impact of the people-centric strategies on overall corporate success by assessing the organization's capability to excel in areas such as workforce strategy, facilities and resources, occupational health and safety, recruitment, compensation, training, communication, diversity, tolerance, creativity, innovation, work-life harmony, and well-being.

3.2 List of selected measures and indicators and their results for each of the past 3 years
  • 3.2.A Scope & Relevance
  • 3.2.B Reliability
  • 3.2.C Segmentation
    • 3.2.C.1. Segmentation by Job categories:
      • Level 1 Elementary
      • Level 2 Skilled job holders
      • Level 3 Technicians and Associate Professionals
      • Level 4 Experts & Supervisory Satisfaction
    • 3.2.C.2. Segmentation by Taqdeer 10 key performance measures categories
    • 3.2.C.3. Segmentation by Location, Branch, departments etc.
    • 3.2.C.4. Segmentation by Demographics
  • 3.2.D Trends
  • 3.2.E Targets
  • 3.2.F Changes and enhancement actions taken based on the measured corporate performance

AWARD ASSESSMENT

Assessment and judging key principles include :

Must be a company in the construction, free zone, manufacturing, and service sectors
Must hold a valid business license in Dubai
The license must be issued by the relevant government and/or free zone authorities in its sector
Must have a minimum of 100 labour staff, sponsored by the company and on its direct payroll
Must have been operating for two years or more
Must have executed at least two projects during the past two years using their own workforce
Companies registered in Dubai with staff accommodation in other Emirates can participate
Companies that rely on employing subcontractors are exempt from participating
Must have no violations of UAE labour laws
Must have no employees working in Taqdeer Award administration or part of the committee
Companies already having been awarded five stars at the Taqdeer Award must wait two years before reapplying
Must fulfill all award submission requirements and deadlines
Award submissions are processed either electronically or manually and according to the following:

ASSESSMENT STAGES
ASSESSMENT
AWARDS CEREMONY
  • An official award ceremony will be held to announce all winners.
  • The date and location will be confirmed by the Award Management.
  • The Award Management will invite local, Arab and international dignitaries to the ceremony.
  • Awards will be presented to companies that achieved the highest score in each of the three primary categories.
  • An award trophy and certificate will be presented to all winning companies.
  • A certificate of appreciation will be issued for each participating company.
  • The Award Management will also issue certificates to individual labourers and engineers nominated by the winning companies.
ASSESSMENT STEPS
Receipt Of Applications Award Administrators
Receipt Of Applications Award Administrators
Assessment of applications Assessment Team
Agreeing on strengths, areas for improvement, and initial score Assessment Team
Conducting site visits and uploading the final scores and reports Assessment Team
Review of final reports and scores with technical advisor and subsequently forward to the Judging Committee Secretary General
Subsequently forwarding to the Judging Committee Judging Committee
Approval of final results, scores, and stars forwarded to the Chairman Chairman
Approval of final results, scores and stars forwarded to the Chairman Secretary General
GENERAL RULES
  • All enquiries or complaints should be forwarded to the Award Secretary General
  • The Award Committee’s decisions are final
  • Winners must attend the award ceremony unless previously agreed with the Award Management
  • The Award Management reserves the right to:
    • Withhold an award
    • Withdraw an award based on evidence of non-compliance with the rules
INTELLECTUAL RIGHTS
  • Dubai government holds the sole rights over the name, logo, website content, documents and certifications of the Taqdeer Award. Prior written permission is required to use any of the above.
  • Shortlisted companies or award winners are solely responsible for the protection of their intellectual property in the case of any disagreements with any third party.
  • The Award Office has the right to use the winning submissions for the future promotion of the Award.
  • All submission documents will be retained by the Award Management.
  • The Award Management will not undertake any legal or financial responsibility, except for those stated in the guidebook.

The Award will help us benchmark against the industry and see where we stand. It will be a recognition
for us on what we do and help us understand where we stand in the industry. The award is in
line with the vision of our wise leadership to ensure happiness for all, promote mutual understanding and
ensure the happiness of both employers and workers.

Daq Tanvir
Group Human Resources Manager,
Dutco Balfour Beatty Group

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